Meet Our Management Team

aaron rapaport

Aaron Rapaport

Manager of Operations and Business Development

After receiving my bachelor’s degree in finance with a minor in economics I spent a year working on the ski slopes before joining the OFS team. For the last decade I have passionately dedicated my career to developing OFS into a premier factoring company. Ensuring every client is satisfied in each and every transaction and making myself available 24/7 are my goals. I will go to whatever lengths necessary to keep our clients successful and satisfied.

connie ward


Credit and Collections Manager

With over 20 years of operational accounting management experience, I am passionate about making sure Accounts Receivable are handled correctly! Relationship building collection techniques for small to enterprise size customers have been my focus and recipe for success. I place a strong emphasis on excellent customer experience for both internal and external clients.  I am a results-oriented, action-driven business partner who provides team leadership and operational excellence. I am very excited at the opportunity I have had with OFS for the last few years, I love learning about our clients businesses and designing an approach with their collections to be both effective with risk mitigation and supportive to strengthening the relationship our clients have with their customers.

Jack Louden

National Sales Manager

Jack Louden joined OFS with over 25 years of experience in business to business sales and finance. Prior to his role at Outsource Financial Services, Louden served as VP Business Development Officer at Triumph Business Capital where he was responsible for delivering cash flow solutions to the Western states. He also was self-employed for 16 years where he recruited, trained and managed sales associates and managers for a fortune 200 company. Louden is a United States Navy Veteran and received his Bachelor’s Degree in Business Administration from Miami University.

Monica Gonzalez-Cruz

Senior Account Manager

iYo hablo español!

I have always had a love for working in supply chain solutions, and have been more specifically drawn to working with trucking companies. Before OFS, I worked for Shamrock Foods, and prior to that I worked for an unloading lumping service. For over 6 years OFS has been my second home; our clients are our family away from home. I especially love to help new business owners learn skills they never thought they would be able to master, and to know that our services have helped a great majority stay in business working for themselves.